Consumer Court Law

Can a consumer complaint be filed against a real estate agent for false promises?

Asked by Anonymous · Answered 26 Jan 2026

The Question
A real estate agent made several verbal promises about a property's features and legal status that turned out to be false, and I relied on these when making my purchase decision. Can I take action against the agent specifically?
Answer — MyLawIndia Legal Team

Yes, if a real estate agent made false or misleading representations that induced you to make a purchase decision, this can potentially amount to an unfair trade practice or misrepresentation, giving you grounds for a consumer complaint or a civil claim, depending on the specific facts and the nature of the agent's role in the transaction.

The strength of your case will depend significantly on whether you can actually establish what was represented — written communications, brochures, or witness testimony about specific verbal statements made — since it can be harder to prove exactly what was orally promised without some supporting evidence.

Depending on the circumstances, you may also have separate claims against the seller/developer if the agent was acting on their behalf and within the scope of that relationship. It would be useful to gather any WhatsApp messages, emails, or documents from the agent, and consult a lawyer to assess the best target and forum for your specific complaint.

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