What remedies are available if a company delivers substandard goods under a contract?

Depending on the terms of your contract and the extent of the shortfall, your remedies can include rejecting the goods and demanding replacement with conforming goods, seeking a price reduction reflecting the actual (lower) quality delivered, or claiming damages for losses caused by the substandard delivery, including any consequential business losses if reasonably foreseeable.

If your contract includes a specific warranty or quality guarantee clause, this strengthens your position considerably, since it gives you a clear contractual basis to point to, rather than relying only on general principles.

It's important to document the defect or shortfall clearly — through photographs, testing reports, or expert inspection where relevant — and to notify the supplier promptly, since unreasonable delay in raising the issue can sometimes weaken your position, depending on your specific contract terms. A commercial lawyer can help assess your contract and the strongest remedy to pursue given the actual extent of the shortfall.