Insurance Law
Ombudsman
An independent official appointed to resolve grievances of consumers against institutions like banks and insurance companies, typically at low or no cost.
Ombudsmen provide a faster, informal alternative to litigation for smaller-value complaints against regulated institutions — a customer can approach the ombudsman if the institution doesn't resolve their complaint satisfactorily within a specified time.
Ombudsman decisions are generally binding on the institution up to a specified compensation limit, though the complainant typically remains free to pursue other legal remedies if unsatisfied.
Need a Insurance lawyer?
Browse Insurance Lawyers