Consumer Court Law
Unfair Contract Terms
Contract terms that cause significant imbalance in the rights of consumers, such as excessive security deposits or unreasonable unilateral termination rights favouring the seller.
Consumer law specifically empowers commissions to examine and strike down contract terms found to be unfair to consumers, recognising that standard-form contracts drafted entirely by businesses can sometimes include one-sided, unreasonable provisions.
This protection is particularly relevant to the fine print in service agreements many consumers sign without fully reading or negotiating.
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